We have supported, protected and strengthened information flow between citizens and institutions, providing them with free legal aid and promoting their rights through targeted media advocacy activities. We have scrutinized the efficiency and transparency of public services towards the common citizens and especially marginalized groups. We have informed, sensitized and raised awareness of public and decision makers about human rights, citizenship, and accountability of government and efficiency of its institutions. We have built capacities of civil society representatives, politicians and journalists and promoted their networking.